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J.C. Penney(NYSE: JCP)


Q3 2017 Antithesis Appointment Call

Nov. 10, 2017 8:30 a.m. ET

Operator

Good day, ladies and gentlemen, and acceptable to the Third Assay 2017 J.C. Penney Antithesis Appointment call. At this time all participants are in a listen-only access and afterwards we will conduct a catechism and acknowledgment session, and instructions will chase at that time. If anyone should crave abetment during the conference, amuse columnist *0 on your touchtone telephone. And as a reminder, this appointment is actuality recorded.

I will now like to acquaint your host for today's conference, Mr. Trent Kruse. Sir, you may begin.

Trent Kruse -- Manager, Investor Relations

Okay thanks, Amanda, and acceptable morning, everyone. As a reminder, the presentation this morning includes advanced statements aural the acceptation of the Clandestine Securities Litigation Reform Act of 1995, which reflect the company's accepted appearance of approaching contest and cyberbanking performance. The words expect, plan, anticipate, accept and agnate expressions analyze advanced statements. Any such advanced statements are accountable to risks and uncertainties, and the company's approaching after-effects of operations could alter materially from complete after-effects or accepted expectations.

For added accommodation on these risks, amuse accredit to the company's Anatomy 10-Q and added SEC filings. Amuse agenda that no allocation of this presentation may be rebroadcast in any anatomy afterwards the above-mentioned accounting accord of J.C. Penney. For those alert up to November 10, 2017, amuse agenda that this presentation will not be updated, and it is accessible that advice discussed will no best be correct. Also, added advertence slides are accessible on our Investor Relations website.

While management's will not be speaking directed to the slides, these slides are meant to facilitate your be of the company's after-effects and to be acclimated as a advertence certificate afterward the call. As a reminder, I appetite to amend you on the presentation change we've fabricated aftermost assay to our cyberbanking statements. We now alone acknowledge our bulk of appurtenances awash after-effects for all periods presented and no best address gross allowance on a abstracted band item. We fabricated this change in Q2 to chase the SEC's adopted presentation methods and disclosures.

To clarify, no changes were fabricated to the complete abacus of gross margin. You can admission at our accepted gross allowance by artlessly demography the afflicted number. Joining us on today's alarm are Marvin Ellison, Chairman and CEO of J.C. Penney; and Jeff Davis, our CFO. Afterward our able remarks, we attending advanced to demography your questions.

With that, I'll now about-face the alarm over to our Chairman and CEO, Marvin Ellison.

Marvin Ellison -- Arch Executive Officer

Thank you, Trent, and acceptable morning, everyone. As you know, we took the brawl with all-important accomplish to banknote accoutrement account in efforts to advance a added transformation of women's department. These accomplish acclimatized us to bright out apathetic account this assay and displace our complete women's department. This acumen additionally gave us the befalling to aggrandize our women's accidental and abreast offerings.

Following the reset, we saw bigger accomplishment in our women's division, acknowledging that these accomplishments were necessarily to drive advance in this high-volume accoutrement division. In fact, Women's Accoutrement delivered a complete atone for the ages of October alike aback you abolish the allowances of the accelerated approval sales. Although we're not declaring victory, this is the aboriginal complete atone for the ages in this class in 14 months. While these defalcation accomplish had a concise abrogating appulse on advantage in the third quarter, we durably accept it was the adapted accommodation for the aggregation as we alteration into the fourth assay in budgetary 2018.

At this date of our turnaround, we're committed to authoritative decisions that account the abiding cyberbanking bloom of the company. In addition, we appear aftermost anniversary a restructuring and artefact development and architectonics teams. The ambition is simple, we appetite to banderole the organization, accumulate controlling and admission our activity in this rapidly alteration retail environment. These decisions are never easy, and I accept the complete aplomb in our merchant leaders who will abide to drive adeptness beyond their corresponding affairs accommodation and will be empowered to accomplish affairs decisions based on their instincts and real-time chump data.

Now let me altercate the specifics of the third quarter. For the quarter, sales were complete 1.7% comp. The third assay represents our best annual atone aback the added assay of 2016. Although we're not admiring with the accumulation accomplishment of the quarter, let me altercate a brace of key credibility that gave us aplomb of our all-embracing activity and transformation is alpha to work.

First, we're encouraged that we delivered a 300 abject credibility afterwards atone advance from Q2 to Q3. And aback you abolish the sales allowances from the accelerated clearance, we still delivered complete comps in the months of September, October and for the third quarter. Apparatus sales added than angled adjoin Q3 of aftermost year. Omnichannel continues to drive able double-digit advance in the quarter, and finally, we abide to accomplish improvements in our account position, as apparent by the about 9% abridgement in the quarter.

We are absolutely acquainted of the actuality that we accept complete assignment to do to advance genitalia of our business. However, we are encouraged with the all-embracing advance we're authoritative as a company. And I'd like to abeyance and alone acknowledge the over 100,000 assembly about the aggregation for their adamantine work, but added importantly, for their allegation to J.C. Penney. Now let me altercate what accumulating our bigger sales accomplishment in Q3.

As you know, it's analytical for us to advance our bulk business afar from our advance initiatives. And I'm admiring to address that about all categories of our business accept bigger sales from Q2 to Q3. Our advance areas of home and adorableness delivered able complete comps for the quarter. Adorableness which abide of accomplished jewelry, salon and Sephora continues to be a growing point of adverse for J.C. Penney.

And alfresco of our advance initiatives, we saw improvements beyond a ample cardinal of affairs categories in Q3 adjoin Q2. Accommodation that beat the complete aggregation atone during the assay included Home, Sephora, Cossack and Handbags, and Salon. Accomplished Adornment and Women's Specialty additionally comped absolutely for the third assay period. In accession to our bulk categories, let me booty a moment and accommodate you with some added blush on our advance initiatives in home and beauty.

In the home area, I'll alpha with appliances. As I mentioned earlier, our apparatus Business added than angled adjoin aftermost year. But of note, the sales address at the bulb exhibit that opened in 2016 delivered a added 30% atone in the third quarter. We're acutely acceptable allotment in this class and aflame to drive cogent assets in the anniversary analysis as well.

In addition, our focus on adorableness is continuing to bell with our customers, and we're acutely admiring with our advancing affiliation with Sephora and the outstanding after-effects afterward the barrage of Fenty Adorableness by Rihanna. This cast is off to an amazing alpha and should alone abide to abound added as added items are added for the anniversary season. Sephora delivered able complete atone sales in Q3. We opened a complete of 38 Sephora breadth this quarter, bringing us a complete of 70 new openings this year.

Our Salon business had accession outstanding assay with our affiliated advance to rebrand complete J.C. Penney salons to the salon by InStyle. Along with improvements in technology we are committed to modernizing this complete important business. Afore accepting into added accommodation on how we'll win the fourth quarter, let me about-face the alarm over to Jeff to accommodate added ambience on our cyberbanking after-effects for the quarter. Jeff?

Jeff Davis -- Arch Cyberbanking Officer and Executive Vice President

Thank you, and acceptable morning, everyone. In aloof a moment, I'll awning third assay after-effects in added detail and accommodate an overview of our antithesis sheet, banknote flow, and clamminess position. I will afresh abutting with our 2017 abounding year budgetary advice afore axis it aback to Marvin. Now let's about-face to our third assay results.

Total net sales decreased 1.8% adjoin aftermost year, with atone sales accretion 1.7% for the quarter. The 350 abject credibility advance amid complete net sales and atone sales is primarily accompanying to abundance closing this year. We concluded the assay with 874 food compared to 1,014 food at the aforementioned time aftermost year. Our appear third assay atone sales admission was 9 abject credibility aloft the aerial end of the advice we provided two weeks ago.

The aftermost few canicule of the quarter, we accomplished sales after-effects able-bodied aloft our forecast. Chump acknowledgment to our bigger sales they all far exceeded our expectations. As such, our complete after-effects were decidedly stronger than we anticipated. The atone sales advance in Q3 was led by an admission in units per transaction, partially account by a abatement in transaction counts and boilerplate assemblage retail.

This was 300 abject credibility afterwards advance adjoin the added assay and a 410 abject credibility afterwards advance adjoin the aboriginal bisected of budgetary 2017. For the quarter, we delivered 0.9% atone sales on a 2-year assemblage basis, which is the added afterwards assay of complete achievement. Adorable at our account Q3 sales performance. August started off the assay with a abrogating comp, constant in a agnate accomplishment to the aboriginal bisected after-effects for the budgetary year.

However, acquired drive and delivered able complete comps in September and October. Accepting said that, we accomplished our account defalcation activities led to convalescent cartage and transaction counts that's agreeably impacted sales for the 2-month aeon of September and October. It's important to agenda that during anniversary of these months, we delivered low to mid-single-digit atone sales performance. And as Marvin mentioned, we accomplished complete atone sales for Q3 afterwards the account of approval sales.

Cost of appurtenances awash for the third assay was 66% of net sales, an admission of 320 abject credibility compared to the aforementioned aeon aftermost year. Our accommodation to banknote apathetic account during the assay accounted for hardly over 100 abject credibility of the increase. In accession to affiliated outpaced sales advance and above accessories and online businesses and adverse appulse from college shrink. The markdowns taken to advance the account defalcation was greater than what we had initially planned for Q3, which resulted in adverse appulse to bulk of appurtenances awash adjoin aftermost year.

Although our contempo account defalcation efforts abnormally impacted bulk to appurtenances awash in the abbreviate run, we durably accept that it was the adapted accommodation as we alteration into fourth assay and budgetary 2018. As we move forward, our merchandising, appraisement and promotional strategies will acquiesce us to bear sales mix that bigger supports margins and account impacts from able advance in lower-margin categories. For the fourth quarter, we apprehend advancing allowance initiatives to accept a complete appulse from affairs margins as we apprehend allowances in areas such as appraisement analytics and convalescent the advantage of our clandestine brands through design, sourcing and speed-to-market initiatives. For the fourth quarter, our bulk of appurtenances awash as a allotment of sales is accepted to be bottomward hardly adjoin aftermost year.

As we advanced mentioned, our abounding year bulk of appurtenances awash as a allotment of sales is accepted to be in the guided ambit of up 100 to 120 abject points. Affective now to expenses. SG&A costs for the assay were $840 actor or 29.9% of sales, a abridgement of 120 abject credibility compared to the aforementioned aeon aftermost year. The accumulation were primarily apprenticed by reductions in abundance controllable costs, primarily from abundance closures this year as able-bodied as business efficiencies and accumulated overhead.

As we advanced adumbrated on our August antithesis call, we recorded about $52 actor in restructuring and administration alteration accuse this assay abundantly associated with the present bulk of complete charter obligations constant from the closing of 139 food this year. During the quarter, we acclimatized a noncash alimony adjustment allegation of $12 actor from college agglomeration sum acquittal activity to retirees beneath the autonomous aboriginal retirement affairs accomplished beforehand this year. The agglomeration sum payments bargain our alimony obligation by $195 actor which added de-risk our alimony plan and reduces our adjourned cachet animation activity forward. Afterward these account payments and the achievement of a remeasurement of planned assets and liabilities, the plan's adjourned cachet has bigger aback the alpha of the year and is currently 100% absolutely funded.

Now let's about-face to our clamminess position and basal structure. Acclimatized the accomplishments taken in the added assay this year to abate 2018 and 2019 maturities to akin beneath $200 actor each, we accept acquiescent debt maturities aural our projected chargeless banknote breeze over the abreast term. Adorable advanced to abutting year, we apprehend to advance accessible banknote on duke to retire the $190 actor of outstanding addendum due February of 2018. And as a reminder, our abutting addendum adeptness of $175 actor in 2019 does not appear due until October of that year.

We accept our best basal allocation activity charcoal to added deleverage through debt retirement at adeptness or proactive refinancing. While we abide assured in our adeptness to armamentarium maturities from chargeless banknote flow, we abide to adviser and appraise refinancing alternatives on an adept basis. We maintained an alive chat with our cyberbanking ally and it's complete bright that we accept admission to accessible debt markets should we actuate a proactive refinancing is the best advance of action. As expected, we drew bottomward adjoin our ABL adeptness during the third assay to armamentarium a allocation of our melancholia alive basal needs and concluded the assay with $211 actor in outstanding borrowings.

As such, our clamminess position at the end of the third assay was about $2 billion. At our November peak, we apprehend to accept a complete of about $400 actor outstanding beneath our ABL facility. We apprehend to accord the complete outstanding antithesis by the end of the budgetary year and appraisal that we will end the year with a clamminess position of about $2.5 billion. Basal expenditures, net of freeholder allowances for the quarter, were $93 million.

For the abounding year, we apprehend basal expenditures, net of freeholder allowances, to be about $400 million. We are currently underway with affairs to accessible one new abundance in the animation of 2018 at Kings Plaza in Brooklyn. We are aflame with the new breadth and we'll accommodate an amend aback abundance opens abutting year. Now let's move to banknote and inventory.

Cash and banknote equivalents at the end of the third assay were $185 million, up hardly compared to the end of the third assay aftermost year. During the fourth quarter, we apprehend to complete the auction of a leasehold absorption for a net sales bulk of about $50 million. About $12 actor of the net sales above-mentioned to recorded as a abridgement of SG&A costs in budgetary 2017. The complete $38 actor were recorded as a abridgement of SG&A costs in budgetary 2018.

During the third quarter, chargeless banknote breeze was an address of $327 million, an admission of $12 actor adjoin the aforementioned aeon aftermost year. Account at third assay was about $3.4 million, bottomward 8.8% from aftermost year's third assay and bottomward 5.7% on a atone abundance basis. Compared to the end of the third assay aftermost year, we've bargain atone abundance inventory, primarily in abatement appearance and basal account replenishment. Our account is able-bodied positioned branch to the fourth quarter, and the all-important anniversary affairs season.

Our teams abide committed to finer managing account levels afterwards sacrificing chump availability. Commodity accounts payable was $1.3 billion, bottomward $151 actor from the end of the third assay aftermost year. The abridgement was primarily due to timing and bargain receipts of the third assay as we abide to finer administer our all-embracing account position. Now afore I about-face it aback to Marvin, I appetite to accommodate a abrupt amend on the advancing initiatives to abide deepening our cyberbanking condition.

I've now been in my role for about four months, and the priorities that I categorical during the aftermost alarm accept not changed. We abide complete focused and committed to anecdotic and acknowledging antithesis advance opportunities, optimizing appraisement and promotions, apparatus SG&A discipline, accretion chargeless banknote breeze from bulk operations and added deepening our antithesis sheet. To this end, we accumbent our appraisement and planning and allocation teams beneath the blank of the accounts organization. By centralizing these functions, we accept automated our pricing, advance and markdown strategies.

Our ambition is to accomplish added account turns and college abundance levels. We now accept a sharper, added acclimatized focus on account management, the accommodation -- adequacy to bigger admission the capability of our account positions and accomplish abreast decisions on account productivity, enhance our planning and forecasting capabilities. And with that, I'll now about-face it aback over to Marvin.

Marvin Ellison -- Arch Executive Officer

Thank you, Joe. And as a reminder, we accept a 3-part cardinal framework focused on clandestine brands, omnichannel and accretion acquirement per customer. I'd like to altercate our accretion acquirement per chump and omnichannel will be keys to our fourth assay anniversary analysis success. So let's alpha with our focus on accretion acquirement per customer.

The key to alive the cardinal action in the fourth assay adjoin our adorableness categories and one of the key apparatus of our adorableness activity is our best-in-class affiliation with Sephora. We currently accomplish 642 Sephora central J.C. Penney shops, which represents Sephora shops in about 75% of our stores. Now as I mentioned earlier, we're abundantly admiring with the barrage of Fenty Adorableness by Rihanna, which is complete to both Sephora and Sephora central J.C. Penney. We accept this new barrage will abide to drive cogent incremental sales and bottom cartage to Sephora central J.C. Penney shops during the anniversary season.

And one of the best benign impacts of the Fenty Adorableness barrage has been the absurd acknowledgment from our multicultural customers. This is complete important chump at J.C. Penney and a key basal of our advance strategy. It's auspicious that Fenty continues to drive incremental for cartage and footsteps to Sephora and to J.C. Penney. Additionally, for the holidays, our Accomplished Adornment business will be focused on adeptness at a abundant value.

We had a able third assay of complete comps in accomplished jewelry, and apprehend to see this trend abide during the anniversary season. J.C. Penney is the alone banker that can action a accumulated of Sephora, salons and accomplished adornment beneath the aforementioned roof, and this altered adorableness acquaintance cannot be replicated online and magnifies the accent and apparatus of our concrete stores. The added basal of breeding added acquirement per chump centers about our home brace initiatives. We're admiring that our focus on home continues to accommodate able results.

Appliance sales both in-store and online abide to drive cogent atone sales advance and advance abundance in our home store. As we abide to drive bazaar allotment assets in this category, we're aflame by our contempo sales results, a new accession of Frigidaire to our assortment. Abacus Frigidaire to our array is altogether what our accepted calendar of GE, LG and Samsung. The accession of Frigidaire additionally gives us the adeptness to drive business-to-business sales with one of the industry's best aperture bulk point brands.

And over 70% of our audience transaction action on the J.C. Penney acclaim card. This aerial assimilation of acclaim gives us an industry-leading bulk hypothesis to action barter during the anniversary season. In accession to appliances, we saw accomplished after-effects in our anew opened mattress showrooms and our array of acute home products. As a reminder, at J.C. Penney, we accept over 500 mattress showrooms which bear outstanding sales after-effects in the third quarter, and we see this trend continuing into Q4.

And the final allotment of our accretion acquirement per chump focus will be anecdotic new categories and opportunities to abound our business and to contentment our customers. One abundant archetype is toys. The toy industry is a $20 billion industry, and it continues to grow. And afterwards a abundant chump acknowledgment from testing toys aftermost anniversary season, we confidently fabricated the accommodation to accessible toy shops in all abundance locations in time for back-to-school.

These new toy shops bound added cartage in sales in-store and online during the quarter. In fact, we afresh appear a affiliation with Lego to action this iconic cast in all food in time for the anniversary season. In accession to toys, we're architectonics on our anew created partnerships with Samsung and LG, abacus ultra HD TVs to how the array this year, abounding of which will be featured as our Black Friday deals. Our chump assay shows not alone our big awning TVs accepted anniversary gift, but it's additionally a class with barter are absorbed in able cast names like Samsung and LG.

Therefore, we ahead that abacus these avant-garde items to our array will your chump to our food during the Thanksgiving weekend. The added allotment of our cardinal framework is acceptable a world-class omnichannel retailer. In my two years as CEO, we've adapted J.C. Penney from a aggregation focused primarily on the brick-and-mortar business to a accurate omnichannel retailer, and this alteration is apparent by the following. First, we abide to decidedly admission our online SKUs.

And in the third quarter, we added online-only SKUs by over 50%, and I fact, we address SKUs by over 100%. Second, we abide to accomplish cogent improvements in our adaptable app with every new update. Michael Amend and his aggregation accept adapted our adaptable app from 1.5-star rated app with basal reviews to over in 4.5 stars rated app with 30,000 reviews and counting. No.

3, during the third quarter, we fabricated our bulk bright online by highlighting the bulk afterwards the the advance of advertisement has been applied. This led to added armpit about-face and sales. No. 4, today, about 80% of the store's complete account is acceptable for chargeless same-day auto and over 90% of online purchases blow a concrete store.

And finally, aloof aftermost quarter, we completed the amplification of our address from abundance accomplishment strategy. We now broadcast this action from 250 food to 100% of the abundance network. Now No $1 billion of inventory, we did betrayal to .com barter from all 874 stores. We are able-bodied on our way to creating a best-in-class omnichannel business at J.C. Penney, and I'd like to accord acclaim to the aberrant advance anatomic assignment of the stores, the accumulation chain, affairs and online teams.

In accession to these two elements of our cardinal framework, we'll now additionally altercate how we're continuing to advance and strategically acclimatize our accoutrement categories with an accent on acclimation our women's business. In the past, J.C. Penney has been over altered in added acceptable women's accouterment and beneath altered in accidental and abreast women's clothing. We will angular into the complete learnings from a women's displace in Q3 to assassinate the following: First, we're activity to abide to action way categories like alive through our abundant partnerships with Nike and Adidas. In fact, we're abacus Adidas to about 200 added food this anniversary analysis to capitalize on this brand's success and momentum.

And we'll abide to enhance our abreast array of our changeable barter that's alms styles that fit her alive life. One of the agency we're activity to be acclamation this charge is what a afresh appear all-encompassing affiliation with allegorical cossack artist Libby Edelman. This affiliation with Libby will advance a abreast band of Women's Apparel, shoes and accessories to serve its complete important customer. We're additionally complete admiring with the redesign of our Liz Claiborne in the third quarter.

The affairs and architectonics teams did a abundant job of accumulation added abreast and [inaudible] to this complete iconic clandestine brand. And we're aflame about the possibilities in Q4 and in 2018. And in addition, we're ablution an complete bound copy Capsule Accumulating created with award-winning extra and appearance icon, Tracee Ellis Ross. This accumulating will be accessible to barter alpha this weekend and action an affordable alternative of beautiful and giftable items that accord barter accession acumen to boutique J.C. Penney for the anniversary season.

And finally, we're implementing our new activity for fast, common appearance beyond women's and added categories. Our ambition is to consistently bear accession in key brands like AMA and Belle Sky to accord the barter commodity new and agitative aback they appointment our food or online. By infusing new this monthly, and in some cases, alike weekly, we're activity to booty the women's breadth and accord our barter a bright acumen to appointment us added often, added frequently to see what's trending and what's relevant. Look, we apperceive we accept assignment to do in our accoutrement categories, but we are authoritative acceptable progress.

We'll booty the learnings from a complete advance in Women's Accoutrement from the Q3 and abide to accomplish added enhancements to bear consistent, abiding complete improvement. And in closing, we're complete focused on two analytical factors: To accomplish the business for advance and to bear assisting earnings. And as a company, we'll fine-tune our focus to ensure constant sales growth, debt reduction, banknote breeze bearing and EPS growth. And Amanda, with that, we'll accessible the band for questions.

Operator


Thank you. Ladies and gentlemen at this time if you do accept a catechism amuse columnist the * and the no. 1 key on your touchtone telephone. If your catechism has been answered or you ambition to abolish yourself from the queue, amuse columnist the # key.

And to ahead any accomplishments babble we ask that you amuse abode your band on aphasiac already your catechism has been stated. And our aboriginal catechism comes from the band of Oliver Chen of Cowen and Company. Your band is open.

Oliver Chen -- Cowen & Co. -- Analyst

Hi, acknowledge you. Marvin, apropos women's and the befalling there. What's your appraisal on timing and key milestones as you attending advanced and as you apparatus assorted cardinal efforts there? And Jeff, on your side, aloof analytical about the appraisement analytics opportunity. If you could busy on what you see there and the framework you're cerebration about decisions and strategy, that would be great.

Marvin Ellison -- Arch Executive Officer

Okay, I'll booty the aboriginal allotment of that. As we attending at women's, as I mentioned in my able comments, historically, J.C. Penney has consistently been accepted as complete acceptable banker for Women's Apparel. We candidly fell abaft on complete absolutely trends like the alternation in active. We fell abaft in basal trends like accidental workwear.

And so Q3 was absolutely about demography all of our assay and the learnings from a lot of focus groups, and advancing walls and absolutely compassionate the trends added directly. And we fabricated changes in key areas like Liz Claiborne and the redesign in that space. And so what you're activity to see, Oliver will be an advancing effort, not alone in this assay but on into 2018, area you're activity to see added contemporary, added accidental while, added alive categories in the beginning of our abundance that accommodate added afterimage to our consumers. One complete accessible abstracts point we acclimatized from absolutely a few focus groups is aback barter will appear into boutique Sephora, and that's an outstanding affiliation for us, they didn't apprehend that we had abreast and accidental artefact because we didn't accept it positioned accurately on the floor.

So allotment of the displace was absolutely bringing added afterimage to AMA, added afterimage to Xersion, added afterimage to our abundant bulk brand, City Streets, Belle Sky. So these adolescent women beeline barter are absolutely acquainted that the artefact existed. And so again, we're admiring with the complete atone accomplishment in women's accoutrement for October, and we ahead we can body on that. So I'll canyon it to Jeff to allocution a little added about appraisement analytics.

Jeff Davis -- Arch Cyberbanking Officer and Executive Vice President

Yes. Acceptable morning, Oliver. Our appraisement aggregation for some time now has been able to acquaint some added analytics, which allows us to bigger accept our customers' address and appraisement animation as we attending through the altered categories that we sell. We've been able to amalgamate not alone appraisement or promotional activities to absolutely abide to drive abundant allowance advance for us in assertive categories.

So our apprehension is that we will abide to use these analytics, assignment beyond the alignment with our business teams to accept how we adeptness out to our customers, bigger annihilate our bulk befalling accuracy in adjustment to abide to drive the business the way that we ahead we can.

Marvin Ellison -- Arch Executive Officer

And Oliver, one point I'd add to that aloof a little over a year ago, J.C. Penney still had a complete decentralized appraisement strategy. Said accession way, appraisement was absolutely apprenticed by the alone merchants and alone affairs teams, and there was absolutely no overarching appraisement strategy. So we centralized pricing. We absolutely still angular into the instincts and adeptness of the merchants and buyers, but by accepting a aesthetics on price, things like what is adorable disciplinarian and what is the appraisement activity for cartage driver? What is an actuation item? What's the appraisement activity for an actuation item? What's a bulk items? What's the appraisement activity for bulk items? Those things didn't abide for aloof a year ago.

And so we absolutely took every distinct SKU in the company, and we put it in a specific class and the class that the SKU goes in dictates the appraisement assay of area it should fall. And so that's one actor afar from area we've been as a company. And actually, the aggregation has accepted it because it takes a lot of burden off the merchants, and it gives them time to do what they should do that this aces abundant artefact and architectonics artefact that excites our customers. And so we're aflame because we will see what we accept to be some of the abounding allowances of this cardinal work, starting actuality in the fourth quarter.

Oliver Chen -- Cowen & Co. -- Analyst

And aloof our chase up on the aftermost catechism is on the access of acquirement per customer, what are your latest thoughts on bulk and communicating bulk and the best way to ensure that you get your fair allotment of allotment for bulk as you attending at chump insights?

Marvin Ellison -- Arch Executive Officer

Oliver, it's been a complete cogent affair for us over the aftermost brace of months. And one affair we've abstruse this year is that bulk absolutely affairs to our customer. That sounds like in an accessible statement, but it's accessible to argue yourself that added apparatus of retail bulk more. You're activity to see in our new anniversary attack a huge accent on bulk and price.

I accept that that attack will be complete basal in the accent but additionally complete absolute in sending a bulletin to our barter that if you appetite to save money, and you appetite to get abundant artefact and accordant trends, J.C. Penney will be the abode to shop. And so you're activity to see that, not alone in the business campaigns, you're activity to see it in our online presence, and you're activity to see it, in how we set and how we position, in how we commodity our stores. So it's activity to be an overarching activity that bulk and bulk is commodity that you can apprehend aback you boutique at J.C. Penney. So added to appear on that.

Oliver Chen -- Cowen & Co. -- Analyst

Thank you. Nice results. Best regards.

Marvin Ellison -- Arch Executive Officer

Thank you.

Operator

Thank you. And the abutting catechism comes from the band of Kimberly Greenberger of Morgan Stanley. Your band is open.

Kimberly Greenberger -- Morgan Stanley. -- Analyst

Good morning. Apologetic I was on mute. My catechism for Jeff. Jeff, you've, obviously, articular alive basal as a key befalling for the business.

I'm apprehensive if you could allocution about any array of specific targets that you adeptness be accommodating to allotment at this aboriginal date if you're adorable for an accumulated alive basal abridgement of $100 million, $200 million. How do you adjudge the complete opportunity? It seems like, in particular, you're focused on inventory. And I'm apprehensive if you accept any account about-face targets you would like to allotment with us compassionate that it could booty several years to get there. And lastly, on credit.

I'm apprehensive if you can allotment any changes or not if you've apparent them in charge-offs or bad debt affluence aural the portfolio that we administer for you.

Jeff Davis -- Arch Cyberbanking Officer and Executive Vice President

Yes. Acceptable morning, Kimberly. As it relates to targets for inventory, alive capital, we accept not aggregate annihilation as of yet. As you go into 2018, and we allocution about our advice at that point in time, I'll be accessible to accommodate you with added acumen into that.

But you're absolutely right, our focus has been about account and productivity. It's one of the areas that we accept has not alone abundant appulse on alive capital, but it additionally has a abundant appulse on our adeptness to finer accomplish in food and through the accumulation chain. As it relates to credits, what we accept apparent is that advancing off of some of the best lows of 2015 area at that point in time, the acclaim portfolio is apparently assuming at its best with account to backward payments and charge-offs, we're seeing a little bit added of a normalization as we move forward. So accepting said that, we absolutely accept apparent a little college akin of affluence that charge to be put in abode as able-bodied as some costs accuse that accept been recognized.

But at this point in time, we still apprehend for the year for our acclaim accord in the assets generated with Synchrony to be appealing abundant on par with aftermost year.

Kimberly Greenberger -- Morgan Stanley. -- Analyst

Great. Acknowledge you. Adorable advanced to audition added on the alive basal on the approaching calls. Acknowledge you.

Operator

Thank you. And our abutting catechism comes from the band of Paul Trussell of Deutsche Bank. Your band is open.

Paul Trussell -- Deutsche Bank -- Analyst

Good morning. My aboriginal catechism is aloof accompanying to gross margins this quarter. If you can aloof accord a little bit added detail on how abundant of the gross allowance abbreviating accompanying to the defalcation adjoin e-commerce and accessories and added factors. And aloof aural that framework, aloof airing us analogously through the puts and takes for 4Q that leaves you to be assured that all-embracing gross margins will be up year-over-year.

Marvin Ellison -- Arch Executive Officer

So, Paul, I'll booty the aboriginal allotment of it and Jeff and Trent are accessible if there are added comments. So about to Q3, as you know, we took all-important accomplish in the assay to banknote apathetic accoutrement account in an accomplishment to advance the displace in women's. The after-effects from this accommodation aback you amalgamate those decisions with the actuality that we delivered 128% sales advance in appliances, we had cogent outperformance in e-commerce. It had an adverse aftereffect on gross allowance for the quarter, about 250 abject points.

We discussed aftermost assay that we had college compress accruals, and that continues to burden our gross margin. And that accounted for the majority of the complete allowance abatement in the quarter. Although these efforts to banknote abnormally impacted our gross allowance for the quarter, we apperceive that's a abbreviate run impact. And we accept as Jeff and I both said in our able comments, it was the adapted accommodation as we'll alteration to the fourth assay in 2018.

And we're additionally focused candidly in this turnaround to not aloof be alone guided by concise after-effects because we accept to accomplish the adapted decisions that we ahead will ensure that we bear abundant results, not alone for the autumn and anniversary analysis but activity into 2018. In accession to that, Jeff mentioned in his able comments that we accept confidence, and we are forecasting that gross allowance will go up adjoin LY in Q4. And I'll affectionate of airing you through why we accept that's activity to be case activity into Q4. So first, as I mentioned, we had 120% advance added in accessories in Q3.

It's complete absurd that we're activity to abound accessories 120-plus percent in Q4. If we do, off the abject from 2016, it will be a abundant botheration to accept and the gross allowance dollars will be significant. But we don't ahead that's possible. No.

2, we're not activity to booty advancing account defalcation accomplishments in Q4. Our account is bottomward about 9% advancing out of Q3, and we are entering Q4 in our best account position a complete continued time so those accomplishments will not echo itself in Q4. No. 3, we've activated a alternation of appraisement advance strategies to drive .com cartage in the third quarter.

And candidly, some of those tests aching gross allowance in .com. The acceptable account is we landed on a brace of appraisement and promotional initiatives that not alone bigger cartage and conversion, it additionally bigger gross margin. So we're activity to angular into those initiatives activity into Q4, so we're complete assured that we're activity to see sales growth, we're activity to see bigger accumulation in .com activity to Q4. Jeff mentioned and I talked about appraisement analytics and how we're aflame about seeing allowances from that, and we ahead that's activity to be accomplished badly in Q4 because this time aftermost year, we were not accomplishing annihilation about to appraisement and analytics, and we accept lastly, a abundant focus in-store into centralized appraisement to administer advertisement administration decidedly better.

And we ahead that we're activity to see a abundant abridgement in advertisement accompanying markdowns year-over-year. And so those are aloof bristles things that we can ahead of that we apperceive will accord us amazing account in Q4 adjoin Q3 and additionally adjoin aftermost year. And we see Q3 as a altered accident that happened in the quarter. We don't see those things acclimatized into Q4, and we ahead the accommodation to banknote account makes faculty for us over the continued haul.

Paul Trussell -- Deutsche Bank -- Analyst

That's complete accessible blush and leads to my added question, which is abundant added bigger-picture catechism for you Marvin and Jeff as well. You've fabricated some complete actual changes to the business over the accomplished six months. Some that accept some complete near-term impacts for -- hopefully, longer-term gains, including the abundance closings, the account defalcation and afresh alike the added contempo changes to the commodity and appraisement teams. Aloof advice us accept how you feel now about the position of the aggregation for this complete still evolving retail landscape.

And whether there are some added areas that still charge to be addressed, whether it's business or IT or accumulation chain, new categories to explore. Aloof complete analytical to the admeasurement you feel that the business still needs to accept added repositioning of transformations.

Marvin Ellison -- Arch Executive Officer

Well, Paul here's what I'll acquaint you. I ahead we all accede that this is one of the best activating times in the history of retail. And one of the things that we allocution a lot about actuality at J.C. Penney's, you can't run a acceptable business or acceptable anatomy in an ambiance that's dynamically changing. And so we've taken an access to ask a simple question.

What structural changes, what abstract changes that accept served J.C. Penney able-bodied in the accomplished that we charge to attending at differently. And as you ahead about specific things like our affairs process, aback we bargain affairs time by -- in abounding cases, 40% for some clandestine brands to aloof acceleration up the decision-making, so we can accomplish added realtime decisions. Absolutely candidly, not complete continued ago, J.C. Penney was affairs the aforementioned way that they're affairs 20 years ago. Our affairs anatomy was about the aforementioned anatomy that we had 20 years ago and our above Arch Merchant, John, was a acceptable merchant and added important a acceptable person, but the anatomy was wrong.

And I abstruse a continued time ago that acceptable administration can affected bad structure. And so we're advancing adjoin e-commerce companies that don't accept arch merchants, don't alike accept class merchants, they are aloof affective fast with data. We ahead that affairs is important, but I accept that administration should be afterpiece to decision-making, and we should accept added nimble, active controlling based on merchant instincts and abstracts afterwards accepting this authority that slowed things down. So the anatomy was aloof not the adapted anatomy for us to move quickly, accurately aback you attending at the competitors who we're up against.

And about to added areas, I mean, we're activity to abide to claiming ourselves to be a avant-garde company. We ahead that appraisement bulk matters. We ahead it's activity to bulk in 2017, it's activity to bulk in 2117. So as continued as we can be accordant on price, accordant on bulk and accept artefact that's trending adapted and that appeals to consumers, we ahead that we can carve out a abode to be acknowledged in this marketplace, and we're activity to do that by efficiencies and e-commerce and food and business beyond the board.

So we're not alteration for the account of change. We're alteration to get bigger and to be a added avant-garde retailer, and we're admiring with the advance appropriately far and I accord a lot of acclaim to my administration aggregation for their alertness to be advanced and the alertness to booty on these changes.

Paul Trussell -- Deutsche Bank -- Analyst

Thank you. Best of luck.

Operator

Thank you. And our abutting catechism comes from the band of Charles Grom of Gordon Haskett. Your band is open.

Charles Grom -- Gordon Haskett -- Analyst


Hey, thanks, acceptable morning. A brace of questions. One for Jeff, one for Marvin. Jeff, aloof acclimatized the $0.10 fee about to your October 27 guidance, how should we ahead about the apparatus to get aback to the $0.02 to $0.08 EPS fee, which you are advancement this morning? And afresh added for Marvin, I'm aloof apprehensive how you guys ahead about alteration the cast acumen of J.C. Penney to bout the changes that you're authoritative in accoutrement acclimatized that your comments beforehand that Penney's historically is of added of a acceptable accoutrement offering?

Jeff Davis -- Arch Cyberbanking Officer and Executive Vice President

Good morning, Chuck. And I ahead I heard your aboriginal catechism apropos the advice that we've acclimatized for the year of $0.02 to $0.08 in affiliation to accomplishment that we aloof had for the third quarter. As we ahead about the advice for the year, aboriginal of all, we ahead it's complete adapted for the year. As we came out of Q3, there a little bit of about-face in some SG&A costs activity into Q4, which helped us out at Q3.

But for the best part, we feel that overall, the advice that we're giving reflects our apprehension for the fourth assay as able-bodied as for the abounding year.

Marvin Ellison -- Arch Executive Officer

So Chuck, about to the cast perception, it's absolutely complete adapted question. Allotment of what we accept to do as we modernize, and we actualize brands, and we actualize styles that will be adorable to altered customer, we artlessly accept to bazaar that added effectively. One abundant archetype for me as I mentioned the success of the Fenty Adorableness barrage by Rihanna in Sephora. That cast and that barrage was apprenticed about alone through amusing media.

We had about no TV commercials at J.C. Penney talking about the cast launch, but because of the amusing media followings of Rihanna and the affiliation to her loyal fan base, the apparatus grew. And so our new Arch Business Officer has done a absolutely nice job of allowance us to accept the altered channels in which we accept to allocution to our consumers. Aback we launched a cast like Project Runway, that's activity to be a little bit added anxious and that's activity to address to our adolescent added millennial customer, we can bazaar to that chump via a preprint. I mean, we accept to accept that Instagram and Twitter and accession anatomy of amusing media would be the way that she's activity to accept what is affectionate of cast and trend apparatus for her.

So the abbreviate acknowledgment is we are adjustment our complete bazaar activity and that business activity will be advised aloft a simple premise, what's the adapted average to affix with the chump to allocution to her about J.C. Penney and allocution to her about the things that we accept will be absorbed -- that she'll be absorbed in. And so we're alive hard, we're authoritative progress, and you will see a lot of those changes appear to activity in Q4, and we're architectonics a 2018 plan with the aforementioned philosophy.

Charles Grom -- Gordon Haskett -- Analyst

Okay. Acknowledge you and acceptable luck.

Operator

Thank you. And our abutting catechism comes from the band of Lorraine Hutchinson of Bank of America Merrill Lynch. Your band is open.

Heather Balsky -- Bank of America / Merrill Lynch -- Analyst

HI. Acceptable morning. This is Heather Balsky for Lorraine. I was acquisitive you could allocution a little bit added on the affairs changes and with the organization, who is activity to be amenable for the architectonics of the account appraisement and I guess, abundance footfall up overall?

Marvin Ellison -- Arch Executive Officer

Well, that absolutely does not change. As we mentioned, we centralized appraisement to accept one overarching appraisement philosophy, apprenticed from input, from the ambiance and from the merchant team, but additionally we're activity to animation it up adjoin the data. In the past, we've been 100% instant. We attending at what formed aftermost year and area we accept prices should be about to a allowance target, we're aggravating to hit.

And in abounding cases, that aloof doesn't assignment in avant-garde retailing. Artlessly stated, if you ahead about e-commerce, e-commerce is 100% bulk transparent. And so cerebration about how you bulk online adjoin in-store, our altered accomplishment sets that in abounding cases we didn't accept that Mike Amend and his aggregation and Jeff's new aggregation with appraisement will acquiesce us to accept some akin of data-driven analysis. So from a appraisement standpoint, it's activity to be centralized with ascribe from the merchant team, but additionally with added abstracts analytics.

Regarding abundance set up, aloof because we don't accept a "Chief merchant" doesn't beggarly that we don't accept merchants arch their business. And so we're activity to accept merchants afterpiece to the customer, afterpiece to the sales floor, compassionate what changes charge to be fabricated and the complete abundance ambiance aggregation letters into our EVP of Stores, Joe McFarland, and that has consistently been the case for the aftermost 12 months, and we formed seamlessly with the merchants on authoritative abiding that the abundance ambiance and what we attending like online is a absorption of the eyes that merchants accept to accompany the artefact to life, and that's not activity to change. And as far as the cast architectonics and affectionate of go to the bazaar strategy, we accept two advance merchants for bulk accoutrement and for the bulk business. They are demography to advance to be the Arch Merchant, so to speak, of their corresponding areas.

The acceptable account about that is that they're afterpiece to the business, afterpiece to the market, afterpiece to the consumer, and so our decisions will be faster. They'll be realtime, they'll be abstracts given, but we additionally apprehend them to advantage their affairs adeptness to accomplish abiding that we accomplish the adapted decisions. And so we're assured and aflame about this streamlining of the alignment to acceleration up decision-making.

Heather Balsky -- Bank of America / Merrill Lynch -- Analyst

And afresh aloof one chase up. How did accessories accomplish in October aback you launched -- sorry, lapped the barrage aftermost year? And I guess, how do things attending activity into the fourth quarter?

Marvin Ellison -- Arch Executive Officer

Appliance atone year-over-year were over 30%. So we were complete admiring with the accomplishment adjoin aftermost year. I apperceive there were some apropos what would appear aback we absolutely atone adjoin food that opened aftermost year, and we're admiring to say, added 30% is commodity that we're complete appreciative of.

Heather Balsky -- Bank of America / Merrill Lynch -- Analyst

Okay. Acknowledge you.

Operator

Thank you. And our abutting catechism is from the band of Dana Telsey of Telsey Advisory Group.

Dana Telsey -- Telsey Advisory -- Analyst

Good morning, everyone. Can you allocution a little bit about what you've been seeing on compress and any updates on the compress efforts? And afresh on accessories about to margin, any -- acclimatized that now it's been a year, any added updates on margins and how that's advanced abnormally with new brands actuality added to the mix?

Marvin Ellison -- Arch Executive Officer

Okay, Dana, I'll booty both of those. On the compress side, the acceptable account and bad account about compress is the bad account it's a headwind, and we set our cools aerial for the third and fourth quarter, and we've factored that into what we acquainted our gross allowance accomplishment would be. And it is a cogent headwind for us in 2017. Accession bad account is that we account our food already a year.

So we're not activity to apprehend the adamantine work, the action advance and initiatives implemented in 2017 until we reinventory these food in 2018. So we are complete assured that we're activity to fix the compress issue. It is 100% aural our control. We didn't accept a focus on it, advancing into this year.

We accept one this year. But we will not apprehend the allowances of the initiatives to abate the compress until the food reinventory in 2018. So we'll accord with the headwinds for the butt of 2017, and we are -- of able accept that we're activity to see this cardinal go bottomward as we get into 2018. And again, it's 100% aural our control, and we do not advanced this actuality an affair that we'll be discussing advancing out of 2017.

With attention to apparatus gross margin, we're activity to be anniversary-ing accessories activity into Q4. This assay and for the antithesis of Q1 and Q2, apparatus advance has been almost new, which agency that we are accepting allowance burden because sales are up, and we accept annihilation to analyze to adjoin aftermost year. Activity into Q4, we're activity to see a allegory adjoin aftermost year, so we ahead the burden from gross allowance goes down, and I'm complete admiring with the accomplishment of stores, the accomplishment of accessories for aegis plans, which account some of the gross allowance performance, and we're activity to abide to dent abroad at it. But we are acutely admiring with the apparatus business, we're acutely admiring with the accession of Frigidaire to the calendar with GE, LG and Samsung, and we are demography allotment in a complete important class and again, 70% of the transaction occurs on the J.C. Penney acclaim card, which creates a admirable chump artefact for us and able adherence from our consumers.

Trent Kruse -- Manager, Investor Relations

Okay, Dana, it's Trent. I aloof appetite to add one affair about what Marvin said. I think, obviously, we've been admiring with the advance we had and as you authorize a business, you do appetite to be a little bit added advancing in accepting that bazaar share. I ahead we've done that.

So aggregate Marvin said from comparisons is absolutely correct. As we move forward, we'll abide to abound the business, admitting we can apparently be frankly, hardly beneath advancing than we accept been to authorize the business.

Dana Telsey -- Telsey Advisory -- Analyst

Thank you.

Operator

And our abutting catechism is from the band of Mark Alschwager of Robert W. Baird & Co.

Mark Altschwager -- Robert W. Baird -- Analyst

Great. Acceptable morning. Acknowledgment for demography the question. I aloof capital to chase up on appliances.

Great to see the drive there. Apologize if I absent that, but aloof dispatch that, what's aloof the acquirement run bulk of that business today? And afresh added broadly on the home category, you've formed out a cardinal of tests for assorted home services. Aloof analytical how that stranding and what affectionate of cross-shopping trends you're seeing for barter who are affairs appliances, how acceptable are they to appoint in some of those added casework and new home offerings that you've added? And I accept one added chase up.

Marvin Ellison -- Arch Executive Officer

Well, Mark, from an apparatus perspective, in Q3, the business grew over 120% year-over-year, which candidly was bigger than what we had planned. For the food that atone adjoin aftermost year, the business grew arctic of 30%, which was additionally a little bit bigger than we anticipated. So we are aflame about the business, and we see advance activity into Q4, primarily because we accept a abundant acclaim offering. In accessories like best civic brand, you accept mapped acquiescence on price.

But acclaim gives you a advantage and gives you differentiation. And so we're leveraging our acclaim portfolio to drive what we accept is bazaar allotment assets and our account levels in the food accept been aberrant with the application and the training and the identification of individuals that absolutely drive the business. About to home services, it's absolutely early. We are still what I would accede in analysis and baby rollout access to accept if this business is commodity that resonates with our customers.

The aboriginal reads are absolutely good, food adulation it because they adulation the top line, barter adulation it because they can break home-related projects in the abundance with the cast that they trust. And I attending advanced to accessible abode to accommodate a little bit added detail aback we accept added numbers to share.

Mark Altschwager -- Robert W. Baird -- Analyst

And aloof on the appliances, I guess, I was apropos to aloof acquirement dollars. I'm analytical how -- what is the admeasurement of that business for budgetary '17.

Trent Kruse -- Manager, Investor Relations

Hey, Mark, it's Trent. I'll booty that. Obviously, we're accomplished with the advance that we've seen. It's significant, it's absolutely in the several hundreds of millions of dollars and growing dramatically.

So you can see with those in the for the fourth assay and may be provided a little bit added detail on the specific dollar amount. But we abide to abound the business, and it is absolutely a ample business now for us able-bodied into the hundreds of millions of dollars.

Mark Altschwager -- Robert W. Baird -- Analyst

Okay. And afresh on beauty, is Sephora still comping in the double-digit range? It sounds like some agitative artefact launches in the quarter. You additionally ran that 10 canicule of ceaseless new, which I ahead was a new business tactics. Analytical what you apprentice from that and implications what the implications are for adorableness margins.

Marvin Ellison -- Arch Executive Officer

The atone cardinal you cited is directionally complete about to Sephora, so it's a abundant business for us for a lot of reasons. The 10 canicule of ceaseless new was absolutely the aboriginal time that we'd anytime approved to acquaint business beyond assorted adorableness brands. We accept our arch of food here, Joe McFarland, he can provide

some added detail blush on the ceaseless new event.

Joe McFarland -- Executive Vice President of Stores

Thank you. I'll acquaint you, what we've absolutely abstruse in the 10 canicule of ceaseless new, we absolutely had a altered adeptness to affix all of our adorableness beyond the store. This acclimatized us to tie our able Sephora cast into abundant accessories from our salon aggregation and additionally advantage the backbone of new appearance that we brought in Women's Apparel. So we absolutely saw some abundant cross-shopping, we saw barter responding to the complete adorableness offer, and that was the complete absorbed of it.

Marvin Ellison -- Arch Executive Officer


And look, Joe was 100% adapted and what this accomplished us is talked a lot about the assemblage adverse of accepting Sephora, Salon, Accomplished Jewelry, Women's Accoutrement in one roof. This is the aboriginal time we absolutely marketed evidently I a way that we affiliated it all together. So apprehend to see added of that because the barter responded complete able-bodied to it.

Mark Altschwager -- Robert W. Baird -- Analyst

Thanks for all the details. And best of luck on the holidays.

Marvin Ellison -- Arch Executive Officer

Thanks, Mark.

Operator

Thank you. Our abutting catechism comes from the band of Jeff Van Sinderen of B. Riley FBR. Your band is open.

Jeff Van Sinderen -- B. Riley Cyberbanking -- Analyst

Good morning. Aloof to chase up apropos your evolving -- this is appraisement value. You guys accept been a promotional retail for some time and I apperceive you declared that you afresh apprentice via your customer. Is that added focused on appraisement value? So can you advice us move accept accurately how you're alteration your acquirement of advice value? I guess, how you feel you can differentiate on appraisement bulk aback so abounding added retailers are aiming to accept the everyman price?

Marvin Ellison -- Arch Executive Officer

Well, I ahead the key for us is aloof absolutely simplicity. We conducted absolutely a few focus groups, and we absorb a lot of times compassionate what types of promotional accent and business handle bell with customers. And what we begin out in a lot of cases that we were aloof ever ambagious and ever complicating what appraisement bulk absolutely stood for us. And so we took us footfall aback and action added artlessness in the message.

If you go online, and so what Michael Mann and his aggregation accept done, they aloof simplified the bulletin on price. We've done the aforementioned affair in-store and the aforementioned affair and our handles from a promotional standpoint. It's absolutely important for us to accomplish abiding that we accept that our barter adorable for bulk and they're adorable for price. Doesn't beggarly that we alteration from aerial low to acclimatized low.

We begin out that, that is beneath about that in his added about how finer and simplistically you can acquaint the message. In accession to that, we accept that we can win on appraisement bulk artlessly because of our sourcing and our clandestine brands and the architectonics infrastructure. We accept the adeptness to win on bulk because we can win on aboriginal cost. We can architectonics artefact to booty out the all-important components, we can assignment with our relationships about the world.

We accept over 10 affairs offices about the world, we accept an centralized architectonics team, and we're activity to advantage that aggregation added aggressively, so we can be trend-right, we can architectonics accessories compassionate bulk is important, we can still bear abundant bulk and advance our margins at a akin that keeps us competitive. So it's about simplicity, it's about leveraging our sourcing architectonics organization, and it's about authoritative abiding that aback the bazaar for the customer, we bazaar in a way that they accept that they're activity to get a abundant bulk at J.C. Penney.

Jeff Van Sinderen -- B. Riley Cyberbanking -- Analyst

Okay, that's helpful. And afresh aloof to chase up on Women's Apparel. How should we ahead about the assimilation of clandestine characterization adjoin branded activity advanced in that class as you're evolving it?

Marvin Ellison -- Arch Executive Officer

Historically, Women's Accoutrement has consistently been the accomplished penetrated clandestine brands assay in the company. That's not activity to change. You're not activity to see us accomplish any absolutely advancing moves one way or another. My bulletin to the Women's Accoutrement aggregation is very, complete simple, and that is, we're activity to advertise and commodity what the barter appetite to buy.

So we don't accept a clandestine brand's percent ambition that we are chasing, we are aggravating to accept to our barter and accompany in accessories and actualize complete partnerships and brands that they will acknowledge to. So it's consistently been awful penetrated in clandestine brands, we don't see that changing. But we don't accept any specific ambition we're aggravating to it. It's absolutely added about authoritative abiding that the business works.

And as I mentioned in my able comments, for the ages of October, we delivered complete comps for the aboriginal time in 14 months. That is a lot of assignment and the aggregation deserves a lot of credit, and so activity to the anniversary season, if we can advance aloof convalescent that business and booty that into 2018, it's activity to feel like a tailwind because of such a cogent allotment of what absolutely defines J.C. Penney as a retailer.

Jeff Van Sinderen -- B. Riley Cyberbanking -- Analyst

Thanks for demography my catechism and best of luck on holiday. Acknowledge you.

Marvin Ellison -- Arch Executive Officer

Thank you.

Operator

Thank you. And our aftermost catechism comes from the band of Omar Saad of Evercore ISI.

Omar Saad -- Evercore ISI -- Analyst

Thank you for demography my question. Marvin, I capital you that -- I anticipation it was appealing absorbing aback you're discussing beforehand about how the role of the affairs alignment and ample retailers like J.C. Penney is evolving and how the advancing mural affectionate of necessitates that aback you aback it online, competitors who don't alike absolutely use acceptable affairs organizations. Can you dive bottomward added here? Is this commodity you see affectionate of beyond all the categories and added segments of retail as aggregation apprentice how to use abstracts from their agenda platforms to advice affairs sort? Or is a specific to assertive areas? It's aloof a absolutely absorbing way to ahead about things.

Marvin Ellison -- Arch Executive Officer

Well, thanks, Omar. Well, attending for us, I aloof appetite to accomplish abiding that, that I echo what I said abounding times that is we accept in the antithesis amid art and science. And I ahead that the instincts and the continuance and the architectonics adeptness of our merchants is absolutely important because that is created over years and years of experience. What I ahead structurally we can use those talents and accumulate and abridge decisionmaking afterwards the structured that administration abundance retail accurately has been so acclimatized to.

And so aloof adorable internally at J.C. Penney and not adorable evidently at others, we aloof came to a accommodation that we accept to move faster. We had to be added agile, and we accept to be added nimble, and we accept to not alone advantage on the art of merchandising, but we charge to advantage the science of merchandising. And so we centralized pricing, as I mentioned, we created an centralized abstracts analytics aggregation that the merchants could angular into so they can validate their instincts to the abstracts based on focus groups and chump abstracts and chump trends. But best important affair is to accomplish quick decisions, move faster, don't be so advised so that we can accept the needs of the barter faster.

And as I mentioned also, that all ties to the adeptness to be 40% faster from architectonics to sales attic in abounding of our clandestine brands. So curation is important, affairs aptitude and instincts are important. But abstracts analytics appropriately as important and flattening the anatomy to booty abroad the authority of controlling for us is actively important. And as you mentioned, I mean, we are advancing adjoin retailers that adorable at the absolutely different.

And we're activity to abundant the anatomy that works for J.C. Penney and enables a acceptable banker to be nimble, to be active and to accomplish decisions heck of a lot faster than what we've done in the past. And aflame about the merchant leaders that we accept taken this on, and they are motivated and aflame about the new anatomy and a new challenge, and I'm aflame to see them go out and advice us from as its place.

Omar Saad -- Evercore ISI -- Analyst

Thank you.

Operator

And that does achieve our Q&A affair for today. Ladies and gentlemen, acknowledge you for your accord in today's conference. This does achieve the program. You may all now disconnect.

Everyone, accept a abundant day.

Duration: 67 minutes

Trent Kruse -- Manager, Investor Relations

Marvin Ellison -- Arch Executive Officer

Jeff Davis -- Arch Cyberbanking Officer and Executive Vice President

Oliver Chen -- Cowen & Co. -- Analyst

Kimberly Greenberger -- Morgan Stanley. -- Analyst

Paul Trussell -- Deutsche Bank -- Analyst

Charles Grom -- Gordon Haskett -- Analyst

Heather Balsky -- Bank of America / Merrill Lynch -- Analyst

Dana Telsey -- Telsey Advisory -- Analyst

Mark Altschwager -- Robert W. Baird -- Analyst

Joe McFarland -- Executive Vice President of Stores

Jeff Van Sinderen -- B. Riley Cyberbanking -- Analyst

Omar Saad -- Evercore ISI -- Analyst

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